Privacy Policy
This website https://www.rgspartners.com.br/ (“Website”) is maintained and supported by RGS Partners Assessoria Financeira Ltda. (“RGS”)
Your privacy is important to us. This privacy policy explains RGS’s personal data processes, how RGS processes it and for what purposes.
We collect and use some of your personal data through our interactions with you and through our services.
Under Federal Law No. 13,709/2018, the Brazilian General Data Protection Law (“LGPD”), we act as the data controller of your personal data.
Please read the product details in this privacy policy, which provides relevant information about:
• What data we collect and how we use that data;
• Your rights regarding your personal data; and
• How to contact us.
1. Data We Collect and Why We Collect It
Our Website collects and uses some of your personal data in accordance with the provisions of this section.
1.1. Personal Data Expressly Provided
The Website has no forms and does not collect personal data directly. When you contact us through the channels listed on the Website (e-mail, phone or WhatsApp), we process the data you choose to send us, such as your name, phone number, e-mail address and company.
This data is processed in a transparent manner and for the following purposes:
• Meet requests and contacts, receive complaints, investigate denunciations, or answer to requests from our clients and any other parties involved in the transaction;
• Relationship management with our clients, including through direct marketing communication, advertising, and promotional actions; and
• Respond to government authorities in judicial or administrative proceedings, in compliance with our legal, regulatory or any other duties that we may be required of us.
1.2. Sensitive data
We do not collect sensitive data from our users, meaning those defined in Article 5, II of the LGPD. Thus, there will be no collection of data on racial or ethnic origin, religious conviction, political opinion, membership in trade unions or religious, philosophical or political organizations, data concerning health or sex life, genetic or biometric data, when related to a natural person.
1.3. Cookies
We may collect your personal data through the use of cookies. Cookies allow us to collect information such as browser type, geography of access, time spent on our Website, pages visited, origin of access, language preferences, and other anonymous traffic data. We also collect statistical information about the use of the Website to continually improve our design and functionality. Please see, below, the types of cookies we may use on the Website:
• Essential Cookies: some cookies are essential to access specific areas of our Website. Without these cookies, the Website may not function properly.
• Analytical Cookies: we use these cookies to analyze how users use the Website and to monitor the Website’s performance. This allows us to identify and correct any problems that arise. Based on the Website’s use, we may also use these cookies to highlight articles or services on the Website that we think may be of interest to users. These cookies are used only for statistical creation and analysis purposes, and never to collect personal data.
1.4. Collection of data not expressly provided for
Eventually, other types of data not expressly provided for in this Privacy Policy may be collected, povided that they are provided with your consent, or that the collection is permitted on legal grounds.
In any case, you will be informed about the data collection and the resulting data processing activities.
2. For how long will your personal data be stored?
RGS will keep your personal data stored only as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, regulatory, tax, contractual, accountability obligations, to safeguard or to regularly exercise our rights.
To determine the appropriate retention period, we consider the amount, nature, sensitivity of the personal data, and the potential risk of damage from unauthorized use, as well as the purpose of the processing and whether we can achieve such purposes by other means, and the applicable legal requirements.
3. User’s Rights
You may also make choices about the collection and use of your personal data by obtaining, at any time and upon request:
• Confirmation of the existence of treatment;
• Access to the personal data;
• Correction of incomplete, inaccurate, or outdated data;
• Anonymization, blocking or deletion of personal data that is unnecessary, excessive or processed in violation of the law;
• Deletion of personal data processed, except in cases provided for by law;
• Information regarding the possibility of not giving consent and the consequences of not giving consent; and
• Revocation of consent, when data processing has been carried out based on the consent of the data subject.
It is important to point out that, under the LGPD, to delete your personal data, your consent is sufficient, unless the data becomes unnecessary, excessive or is processed in violation of the law.
3.1. How you can exercise your rights
Please be aware that we will facilitate the exercise of your rights whenever possible, and to the fullest extent of the law. We have a specific communication channel to manage communications with data subjects and to enable you to exercise your rights. You may make any complaint, request or information request related to the processing of your personal data through the channel informed in item 7 below.
To ensure that you are in fact the owner of the personal data that is the object of the inquiry, we may request documents or other information that may assist in your correct identification, to safeguard our rights and the rights of third parties. This will only be done, however, if it is absolutely necessary, and you will receive all related information.
4. Security measures in the processing of personal data
We use technical and administrative security measures to protect personal data from unauthorized access and from the destruction, loss, misplacement, or alteration of such personal data.
The measures we use consider the nature of the data, the context, and purpose of the processing, the risks that a breach would create to your rights and freedoms, and the standards currently used in the market by companies similar to ours.
Among the security measures adopted by us, we highlight the following:
• Encryption;
• Access restricted to authorized persons;
• All our employees are subject to confidentiality obligations; and
• Access monitoring.
Therefore, we follow the highest technical standards of information security to be able to protect the personal and non-personal data of our users.
However, even though we do everything in our power to prevent security incidents, it is possible that a problem motivated solely by a third party may occur – such as in the case of hacker or cracker attacks, or even in the case of the user’s own fault, which occurs, for example, when you yourself transfer your personal data to a third party. Thus, in accordance with Article 43 of the LGPD, although we are responsible for the personal data we process, we disclaim liability in the event of such an exceptional situation over which we have no control.
In any event, if any type of security incident occurs and generates relevant risk or damage to any of our users, we will notify the affected parties and the National Data Protection Authority (“ANPD”) about the occurrence, in accordance with the provisions of the LGPD.
5. Complaint to a Supervisory Authority
Without prejudice to any other administrative or judicial remedy, should you feel aggrieved in any way, you may file a complaint with the ANPD.
6. Updates and Changes to this Policy
This version of this Privacy Policy was last updated on: October 23, 2026
We reserve the right to modify this policy at any time, especially to adapt it to any changes made to our Website, either by providing new features, or by deleting or modifying existing ones.
7. How to Contact Us
If you have any questions about this Privacy Policy or the personal data we process, please contact our Personal Data Protection Officer, André Levy, through any of the channels mentioned below:
E-mail: contato@rgspartners.com.br
Phone number: + 55 11 2503-4820
Mailing address: Av. Brig. Faria Lima, 3.900 - 14º andar
Itaim Bibi - CEP 04538-132